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SAP C_C4H63_2411 Exam Syllabus Topics:

Topic	Details
Topic 1	Data Privacy: This section focuses on data privacy considerations in customer data management. SAP Customer Data Solutions Consultants should be well-versed in data protection regulations and privacy-enhancing technologies. The exam may evaluate the ability to implement privacy-compliant data handling processes and ensure adherence to relevant laws and standards.
Topic 2	SAP Customer Data Platform: SAP Customer Data Solutions Consultants are expected to demonstrate comprehensive knowledge of the SAP Customer Data Platform. This domain covers the platform's core functionalities, including data collection, unification, and activation.
Topic 3	Insights: The Insights section of the exam evaluates the consultant's ability to extract meaningful insights from customer data. It covers analytics capabilities within the SAP Customer Data Platform and how to use them effectively. Candidates should be able to create and interpret various types of reports and dashboards.
Topic 4	Data Ingestion: Data ingestion is a core component of customer data platforms, and assesses the consultant's expertise in this area. It covers various methods and tools for importing data from multiple sources into the SAP Customer Data Platform.
Topic 5	Data Activation: This module of the exam, focuses on the activation of customer data for various business purposes. SAP Customer Data Solutions Consultants should understand how to leverage unified customer profiles for marketing, sales, and service activities.
Topic 6	Managing Clean Core: This section of the exam measures the skills of SAP Customer Data Solutions Consultants and covers the management of Clean Core in SAP systems. It comprises understanding the principles of maintaining a clean core, which involves keeping the central system free from custom modifications. The exam may assess the ability to implement clean core strategies effectively while ensuring system integrity and performance.

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SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Sample Questions (Q37-Q42):

NEW QUESTION # 37
Which of the following triggers are supported in CX flows? Note: There are 3 correct answers to this question.

A. Audience activated
B. Event occurrence
C. Segment membership
D. Customer or group update
E. Action occurrence

Answer: B,C,D

Explanation:
Within the SAP Customer Data Platform, CX flows are designed to be triggered by specific events that signify a change or an action related to a customer or group. The supported triggers for CX flows include:
Event occurrence: This trigger is activated when a specific event is ingested into the platform, indicating an action or change has occurred.
Customer or group update: This trigger responds to any updates made to customer or group attributes within the platform.
Segment membership: This trigger is based on the inclusion or exclusion of a customer or group within a particular segment, reflecting their changing status or behavior.
These triggers enable the SAP Customer Data Platform to react in real-time to changes in customer data, allowing businesses to deliver personalized experiences at crucial moments in the customer journey.
Reference = The details provided here are consistent with the information available in the SAP Customer Data Platform documentation, which outlines the various triggers that can initiate CX flows123.

NEW QUESTION # 38
What are the possible application identifier conflict policy options when ingesting customer data using the Unified Customer Profile? Note: There are 2 correct answers to this question.

A. Create new Customer Profile
B. Discard data event
C. Duplicate Customer Profile
D. Raise an error and abort the entire ingestion operation

Answer: A,D

Explanation:
In the context of SAP Customer Data Platform and specifically when dealing with the Unified Customer Profile, handling conflicts during data ingestion is critical for maintaining data integrity and coherence. The possible application identifier conflict policy options are designed to provide flexible handling of such conflicts based on the business requirements.
A . Raise an error and abort the entire ingestion operation: This option is used when the system encounters a conflict with the application identifiers during the ingestion process. The approach here is to prioritize data integrity by stopping the ingestion process if there's any ambiguity or conflict in the identifiers. This ensures that no erroneous data is incorporated into the Unified Customer Profile, maintaining its accuracy and reliability.
C . Create new Customer Profile: When a conflict is detected with application identifiers, another approach is to create a new customer profile. This option is chosen in scenarios where the incoming data is considered to be representing a new customer entity, and therefore, warrants the creation of a new profile to avoid overwriting or merging with existing data inaccurately.
Options B and D are not standard practices within the SAP Customer Data Platform for handling identifier conflicts during data ingestion into the Unified Customer Profile, as they could lead to data duplication or loss, compromising data quality.
Reference:
SAP Customer Data Cloud documentation on data ingestion and conflict resolution.
SAP help articles and tutorials related to the Unified Customer Profile in the SAP Customer Data Platform.

NEW QUESTION # 39
What are the three core pillars of SAP Customer Data Platform? Note: There are 3 correct answers to this question.

A. Modulate
B. Optimize
C. Respect
D. Unify
E. Activate

Answer: C,D,E

Explanation:
The three core pillars of the SAP Customer Data Platform are designed to provide a comprehensive framework for managing and leveraging customer data effectively. These pillars are:
C . Activate: This pillar emphasizes the platform's capability to utilize customer data to drive personalized engagements across various channels. Activation involves leveraging the unified customer profiles to trigger relevant actions, communications, and experiences tailored to individual customer needs and preferences.
D . Respect: Central to the SAP Customer Data Platform, this pillar underscores the importance of managing customer data with respect to privacy and consent. It involves ensuring that all customer data is collected, stored, and used in compliance with data protection regulations and individual consent preferences, fostering trust and transparency in customer relationships.
E . Unify: This pillar focuses on the platform's ability to consolidate data from multiple sources into a cohesive and comprehensive view of the customer. Unification involves integrating disparate data silos to create a single, unified customer profile that provides a 360-degree view of each customer, enabling more informed decision-making and personalized customer experiences.
Together, these pillars form the foundation of the SAP Customer Data Platform's approach to customer data management, supporting businesses in delivering personalized, respectful, and cohesive customer experiences.
Reference:
SAP Customer Data Platform documentation on the platform's core capabilities and principles.
Best practices for leveraging the core pillars of the SAP Customer Data Platform to enhance customer engagement and data management strategies.

NEW QUESTION # 40
You are importing orders into SAP Customer Data Platform. What is the recommended type of schema to model it?

A. Event
B. Account
C. Activity
D. Profile

Answer: C

Explanation:
The recommended schema for modeling orders when importing them into the SAP Customer Data Platform is the Activity schema. This schema is designed to contain all potential customer activities, which include orders, service calls, service requests, marketing campaigns, registration, subscription, and more. The 'Orders' activity is specifically preconfigured in the Activities schema, and it is made up of nodes that hold activity data such as order ID, currency description, order amount, and tax amount1.
Reference = The information is based on the SAP Customer Data Platform documentation, particularly the section on the Activity Schema found in the SAP Help Portal1.

NEW QUESTION # 41
What are two key capabilities that differentiate customer data platforms (CDP) from other delivery platforms (for example CRM or data warehouse)? Note: There are 2 correct answers to this question.

A. Customer identification
B. Accessibility and discoverability
C. Real-time data processing
D. Unified customer data

Answer: C,D

Explanation:
The SAP Customer Data Platform is distinguished by its ability to unify customer data from various sources into a single customer profile, which is a capability not typically found in CRMs or data warehouses. This unification allows for a comprehensive view of the customer and enables real-time data processing, providing insights into customer behaviors as they occur. These capabilities are essential for delivering personalized customer engagements and are a significant differentiation from other platforms that may not support real-time processing or may only handle structured data without the ability to unify it.
Reference = The information is based on the features highlighted in the SAP Customer Data Platform documents, which emphasize the importance of unifying customer data and the platform's real-time data processing capabilities12345.

NEW QUESTION # 42
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LATEST C_C4H63_2411 DUMPS FILES | RELIABLE C_C4H63_2411 TEST CAMP

Latest C_C4H63_2411 Dumps Files | Reliable C_C4H63_2411 Test Camp